Sequels 2.0

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Case Study: GEICO Sequels

Reclaiming a Critical Growth Moment Through Integrated Brand Leadership

Overview

The first quarter represents the most important growth window for insurance brands. Following the holidays, consumers actively seek cost-saving options before tax refunds arrive, making early-year visibility and consideration critical.

GEICO’s objective was to reignite interest in its most recognizable brand characters—including Pinocchio, the raccoons, and the woodchuck—while driving engagement, inquiries, and new business during this high-intent period.

The Strategic Challenge

Historically, campaign extensions beyond television commercials were developed by external agencies. This limited internal ownership, speed, and the ability to evolve engagement models across channels.

For this initiative, I led a small internal team of designers and copywriters tasked with:

  • Influencing senior GEICO stakeholders to shift ownership internally

  • Extending legacy commercials into a fully integrated digital experience

  • Proving that the internal creative team could drive results at scale

This marked the first time the in-house team held full responsibility for campaign extensions outside of broadcast, creating both opportunity and organizational risk.

Insight & Research

Analysis of the original Best of GEICO campaign revealed strong initial engagement but a critical limitation:

  • Consumers voted once and did not return

  • Incentives rewarded a single daily winner, discouraging repeat behavior

The insight was clear:

Engagement existed, but the experience did not reward sustained participation or sharing.

To unlock greater value, the campaign needed to shift from one-time interaction to repeat engagement and word-of-mouth amplification.

Strategic Approach

The strategy focused on transforming passive voting into an ongoing, social-first experience.

Key principles:

  • Incentivize daily return visits

  • Introduce shareability as a core mechanic

  • Extend brand characters into participatory storytelling

  • Align creative engagement with measurable business outcomes

Rather than treating the campaign as a static extension of commercials, we positioned it as a living brand experience.

Execution

The team launched GEICO Sequels, a digitally driven engagement platform anchored by a dedicated landing page.

Visitors could:

  • View sequel content featuring iconic GEICO characters

  • Vote once per day for their favorite character

  • Share their vote via Facebook, Twitter, or direct link

  • Enter a daily sweepstakes to win GEICO swag and a $100 movie card

Social sharing was intentionally frictionless, designed to encourage organic reach and peer-to-peer advocacy.

The experience was supported by:

  • Paid social

  • Programmatic remarketing

  • Amazon placements

  • Internal employee engagement

  • Cross-channel brand alignment

Clear tracking definitions were established for votes, shares, and sweepstakes entries to ensure performance transparency.

Business Impact

The campaign delivered strong engagement, repeat visitation, and meaningful business results.

Engagement & Traffic

  • 2.49 million page visits

  • Approximately one-third return visitors

  • 404,200 total votes

  • 188,400 social shares

Raccoons emerged as the most popular character (45%), followed by Woodchucks (32%) and Pinocchio (24%).

Business Performance

  • January became the highest inquiry month in GEICO history with over 1.2 million inquiries

  • Inquiries exceeded plan by 3.1%

  • New business finished 1.7% above plan

  • Year-to-date inquiries ran 3.7% above plan

Media Performance

  • Programmatic remarketing CTRs more than doubled standard benchmarks

  • Video completion rates were 10 points higher than average

  • Paid social generated 97,707 votes, with Instagram driving 88% of poll engagement

  • Amazon Fire Tablet takeover delivered 402K clicks to the landing page

Internal Engagement

  • Over 30,000 employees participated

  • 7,000 GEICO store items sold, reinforcing internal brand pride and advocacy